Utility savers respect your privacy and is committed to protecting your personal data. The aim of this privacy policy is to give you information on how Utility savers collects and processes your personal data through:
Your use of Utility savers the website, including any data you may provide through the Utility savers when you make an enquiry on behalf of yourself as business owner.
Your registration for any products and/or services, Your sending of personal data to Utility savers by any other means,This Policy will also inform you of what we do with personal data, how we look after your personal data and tell you about your privacy rights and how the law protects you.
It is important that you read this Privacy Policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements the other notices and is not intended to override them.
UTILITYSAVERS are committed to protecting and respecting your privacy.
Who we are: We are Business Utility Broker who work along UK business energy aggregators and are dedicated to help you to find the most competitive prices for your business utilities.
The personal information we collect, store and use might include:
Your Personal Data
The personal information we collect, store and use might include:
Your name and contact details (including business & personal postal address, email address and telephone number);
Your date of birth;
Business utilities information (including energy consumption, meter numbers, type of meter, current supplier etc)
information about your activities on our website
Your bank details
Any other personal information shared with us.
Where appropriate, we will make clear why we are collecting this type of information and what it will be used for.
How and why is your information used
We may use your information for a number of different purposes, which may include:
- providing you with the services, products or information you asked for.
- processing orders that you have submitted;
- carrying out our obligations under any contracts entered into between you and us;
- keeping a record of your relationship with us;
- sending you communications which you have requested and that may be of interest to you. These may include information promotion of services
How is your personal data collected?
Directly from you when you request services from us, submit information via our website, or when you contact us via telephone, email or any other form of communication. Other companies we work with provide us with information to help us deliver and match our products and services to you. These include many include, third party data providers, lead generation providers and third brokers who use our services as a data processor. All partners, suppliers and third parties who Utility savers work with are responsible for ensuring they are GDPR compliant.
Disclosures of your personal data
We may disclose your information to third parties in order to achieve the other purposes set out in this policy. These third parties may include:
Third parties working on our behalf: We may pass your information to our third party service providers, suppliers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work with: our trusted third party product providers provide a range of quality and reliable products and services designed to meet the needs of customers. When you enquire on products, the relevant third party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. They will be acting as a joint controller of your information and therefore we advise you to read their Privacy Policy. These third party product providers will share your information with us which we will use in accordance with this policy.
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our staff, supporters, customers, users of the website or others. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.
Data storage and security
We have security procedures in place to protect the loss, misuse, or alteration of information under our control. We have security measures in place to protect its user database and access to this database is restricted. We have put procedures in place to deal with any suspected personal data breaches and will notify you and the supervisory authority of a breach where we are legally required to do so.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your Rights
You have the right to request access to your data; have it amended if it is not correct; place restrictions on, or object to its processing; request erasure of your data; and have the right to data portability (provided in a format which other companies are able to use).
If requesting any of the above from Utility savers please provide this in writing, or by email to admin@utility-savers.co.uk
If you opt into marketing permission, you have the right to change your mind at any time; you can do so by emailing us at admin@utility-savers.co.uk